NEW INCOMING REPAIRS / QUEUE TIMES (Nov 2024)

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We prioritise repairs of professional equipment used in live productions, broadcast, education, churches and studios.
We apologise in advance if your repair takes longer than hoped,
caused by the current queue of existing jobs. We ask for your patience at this time.

 Incoming Repairs may be rejected if parts or service information are knowns to be no longer available. 

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• Professional Audio Warranty Repairs: parts permitting 2 weeks 
• Warranty Sony Projectors: parts permitting 2 weeks
• Non-Warranty Professional Audio - approx 2-3 weeks before commencement
   
• On the whole we are nolonger taking on Non-Warranty Home Hi-Fi equipment, however this is Brand Specific PLEASE CHECK WITH US BEFORE COMING IN this includes AV Receivers, Amplifiers, Sound bars, Sub-woofers, CD Players, Cassette decks or radios etc.
   
• Vintage Repairs**   (e.g. Reel to Reel Machines, Vintage Synths, Large Format Mixing Consoles, Vintage Turntables etc) always CHECK WITH US
  They will be taken on at our discretion, and are Brand Specific, due to parts availability, and size/storage constraints.
• Large / Bulky unit/s 
  Large item can pose a problem due to storage constraints, so please always check before coming in.
   
• Sorry -We CANNOT repair or source spare parts for Sennheiser CONSUMER products e.g. Bluetooth / wireless headphone, Hearing-loops, or ear-buds 
  For repairs to Sennheiser consumer products please see Sennheiser-Hearing 

** Vintage = unit/s 20+ years old, and/or if the Manufacturer no longer exists or no longer supports their product.

CALL US

Note:

1. Priority is given to repairs for Broadcasters, Essential Services, Performing Arts, Churches, Universities / Schools, Teachers and Professional Studios / Musicians etc
2. Be prepared for variability on the above. We work hard to meet ours and your expectations, but with longer lead times for obtaining some of the necessary spare parts, means delays may occur.

We seek your patience and apologise for any inconvenience caused by such delays.
See details about our Musiclab store HERE.
or Call our Sales Team

CLICK HERE FOR OUR REPAIR RATES and TERMS & CONDITIONS